• Schenectady Ambassadors
    Ambassadors have an evening downtown presence...
  • Schenectady Ambassadors
    Reflecting the beauty of a revitalized downtown
  • Schenectady Ambassadors
    Ask an Ambassador for directions
  • Schenectady Ambassadors
    Welcoming you to Schenectady

Schenectady Ambassadors are happy to provide visitors with a warm, friendly welcome, expert knowledge about downtown and help them safely navigate the area.

We offer a unique presence of hospitality, customer service, and expertise to visitors, patrons, and the downtown business community.  

We support downtown businesses by providing expert interaction with the community, connecting patrons to resources, creaing relationships built on trust, and by promoting positive behaviors.



  Customer Testimonials

Customer Testimonials

Hear from business leaders in downtown Schenectady on the impact and value of the Schenectady Ambassadors.
Featured Ambassadors: Bobby Wishart & Isaiah Teeling.
Special thanks Jayme Lahut, Tom Wilson, & Kathy Sansone.

Schenectady Amabassadors

Customer Testimonials

Ambassadors add a depth of knowledge that is really hard to replicate, and they approach it with a level of enthusiasm that makes us all proud that they are out there representing the city.

Mayor McCarthy, Schenectady, New York


  Ambassador Stories

Customer Testimonials

Tim is a downtown executive who volunteered some time to serve with the Ambassadors during one of their afternoon shifts.


Customer Testimonials

“Now they can look up to me and seeing their dad is working and doing the right thing, so it’s important,” Trevor Wilkes said.

People who were once homeless on the streets are now working and welcoming visitors to the city.

The Downtown Ambassador program started in Schenectady in 2009. City Mission partnered with Proctors to offer a hospitality service to visitors coming downtown to enjoy a show. The role of an Ambassador is to welcome people and provide help in crossing the street, directions, parking, and restaurant recommendations. Most importantly, they smile, laugh and make visitors feel welcome and safe coming into the city.

Over the past 7 years, the program has grown. More and more businesses in downtown Schenectady requested the presence of Ambassadors to welcome their customers! Recently, Albany started its own version of the Ambassador program to welcome visitors to their downtown area.

It’s an opportunity for men and women to enter the workforce by working as an Ambassador, gain valuable experience and begin their journey to sustainability.

Life from the bottom up | WTEN 5/16/16

Customer Testimonials

I do have a purpose, and it's great to see that even out of my mess that I was able to take it and turn it into a message for Schenectady that everybody's worth it.

Robert Wishart, Schenectady, New York

  • City Mission of Schenectady
  • Downtown Schenectady Improvement Corp
  • Schenectady Metroplex
  • The Schenectady Foundation
  • TW&A